How do I contact DFI Rentals?

Business Hours
Our team is available Monday through Friday, 9:00 AM to 5:00 PM (PST) to assist you with any questions or concerns.

Email
Email: [e-mail]
- Best for detailed inquiries
- Send quote requests
- Submit documentation
- Ask technical questions
- Place large orders

Phone
Phone: [phone]
- Available during business hours
- Immediate assistance
- Technical support
- Order coordination
- Equipment questions

Text (SMS)
SMS: [phone]
- Available during business hours
- Quick questions
- Order status updates
- Basic inquiries

Physical Location
3610 S San Pedro St
Los Angeles, CA 90011

Placing Orders
You can place orders through multiple channels:
- Online through our website (available 24/7, real-time inventory)
- By email for large or complex orders
- By phone during business hours
- Through our online quote system

Response Times
- Phone calls: Immediate during business hours
- Emails: Usually within 1 business hour
- Text messages: Usually within 30 minutes during business hours
- Online orders: Instant confirmation

Communication Policy
By providing your contact information to DFI Rentals:
- You agree to receive calls, SMS, and other communications from us
- Standard message and data rates may apply
- Message frequency varies based on your rental activity
- All calls are recorded for quality assurance
- Data collection follows our privacy policy

After Hours
While our office is closed outside of business hours:
- Our website is available 24/7 for browsing and ordering
- Emergency contact information is provided with rentals
- Emails and messages will be responded to during the next business day

Best Practices
For the quickest assistance:
- Include your order number when available
- Specify your preferred contact method
- Provide clear details about your inquiry
- Send technical questions via email when possible
- Call for urgent matters during business hours

Remember that our team is here to help with any questions about equipment rentals or filmmaking needs. Don't hesitate to reach out through whichever method works best for you.